Privacy Policy

Last updated: May 2026

Walk This Way Pet Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our pet care services.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Pet information (name, breed, age, health conditions, special needs)
  • Service preferences and booking details
  • Payment information (processed securely through third-party providers)
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our pet care services
  • Communicate with you about bookings, updates, and promotions
  • Send photo updates and daily reports during pet care sessions
  • Process payments and send receipts
  • Respond to your inquiries and provide customer support
  • Improve our services and website functionality

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business (payment processors, scheduling software)
  • When required by law or to protect our rights
  • In connection with a business transfer or sale

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Your Rights

You have the right to:

  • Access your personal information
  • Correct any inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications at any time

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Walk This Way Pet Care

Serving: Chesterfield, Henrico, Powhatan Counties & the City of Richmond

Email: [email protected]

Phone: (804) 601-6730

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

This Privacy Policy is provided for informational purposes and does not constitute legal advice. For specific legal questions, please consult with a qualified attorney.

Have Questions?

We're happy to answer any questions about how we handle your data and protect your privacy.

Contact Us