Privacy Policy

Effective Date: June 18, 2026

Walk This Way Dog Walking & Training LLC dba Walk This Way Pet Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, contact us, book services, or communicate with us.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Home address and service location
• Pet information, including pet names, ages, breeds, medical needs, behavioral information, and care instructions
• Service preferences and scheduling details
• Messages submitted through contact forms, chat widgets, booking forms, or customer support communications

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website visits
• Website interaction data collected through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule and manage Meet & Greets
• Provide dog walking, pet sitting, and other pet care services
• Send appointment confirmations and reminders
• Communicate service updates or important information about your pet's care
• Provide customer support
• Improve our website, services, and customer experience
• Comply with legal obligations

3. SMS Text Messaging Consent & Communications

By opting in to receive text messages from Walk This Way Dog Walking & Training LLC dba Walk This Way Pet Care, you agree to receive customer care and appointment-related text messages, including responses to inquiries, Meet & Greet scheduling, appointment confirmations, appointment reminders, service updates, and important pet care communications.

Message frequency varies based on your interactions and scheduled services. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS consent is not a condition of purchasing services from Walk This Way Dog Walking & Training LLC dba Walk This Way Pet Care.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand visitor behavior, improve website functionality, measure marketing effectiveness, and enhance your experience. You can control or disable cookies through your browser settings. Disabling cookies may impact certain website features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

6. Your Privacy Rights & Choices

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of information where applicable
• Unsubscribe from marketing emails using the unsubscribe link included in our emails
• Opt out of SMS messages at any time by replying STOP

To exercise these rights, please contact us using the information below.

7. Third-Party Services

We may use trusted third-party service providers to help operate our business, including website platforms, scheduling software, customer communication platforms, payment processors, analytics providers, and business management tools. These providers only receive information necessary to perform their services and are expected to maintain appropriate privacy and security practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: